Our Team
Meet our clinicians
Maureen and her team of therapists provide speech, feeding, physical, occupational, and orofacial myofunctional therapy services for children and adults. Everyone here is highly qualified and experienced, holding exceptional certifications that go beyond the expected.
Select an area of expertise:
Speech Pathologists
Maureen Cooney
Owner and Executive Director
About Maureen
“Empowering patients to realize their capacity—and sharing the joy of their accomplishments—is something I cherish every day.”
Innovative, driven, and passionate about improving the lives of every patient, Maureen is a trailblazer in speech therapy, as well as the growing field of orofacial myology. Early in her career, Maureen recognized a significant need for treatment options for patients with Orofacial Myofunctional Disorders (OMD), including those that contribute to breathing, feeding, speech, and/or posture challenges. As one of the few Certified Orofacial Myologists in the Midwest, Maureen has been instrumental in paving the way in her field since 2009—spreading awareness about airway health and feeding development challenges, and successfully engaging in cross-functional collaboration with dental professionals, physicians, and school districts to improve—and in some cases save—the lives of people of all ages with these disorders.
Experience
Maureen is an eight-time recipient of the American Speech-Language-Hearing Association Award for Continuing Education (ACE Award) and served as Education Chair for the International Association of Orofacial Myology (IAOM) from 2018 to 2020. She also served as the IAOM Convention Chair in 2018.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Buteyko Breathing Specialist
- IAOM Certified Orofacial Myologist
- Early Intervention Specialist
- Feeding Therapist—SOS and Food Chaining Trained
- CFT Certified
- Myo Munchee Bebe Certified
Education
2003–2005
Saint Xavier University, Chicago, IL
Master of Science, Communication Sciences and Disorders
1999–2003
Indiana University Bloomington
Bachelor of Art, Communication Sciences and Disorders
Minor, Psychology
1995–1999
Saint Ignatius College Prep, Chicago, IL
Jill Hassan
ASHA-Certified Speech-Language Pathologist
About Jill
“Always celebrate the small successes, because those are the foundation for the big changes.”
Jill has practiced in both school settings and private clinics, working with children ranging in age from birth to 18 years old. After joining the Trestle team, Jill quickly found that orofacial myology was the piece she had been missing in her skill set. Really homing in on the muscles and structure has made a huge difference in her therapy and in the progress for her patients. She has developed a strong passion for integrating breathing techniques as it impacts every facet of our lives.
Jill lives in Chicago with her husband and two kids. When not working, she enjoys spending time with family and friends, being outdoors, practicing lettering, and going to the movies.
Experience
Jill has experience working with a variety of disorders and diagnoses. These include autism spectrum disorder, Down syndrome, articulation issues, phonological deficits, language development, hearing impairment, fluency, swallowing difficulties, and myofunctional disorders. She has also provided services through the Early Intervention Program working with children from birth to 3 years old.
- Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Early Intervention Specialist
- Trained in PECS Level 1
Education
2009–2011
Saint Xavier University, Chicago, IL
Master of Science, Speech-Language Pathology
2005–2009
Saint Xavier University, Chicago, IL
Bachelor of Arts, Communication Sciences and Disorders
Erin Leone
ASHA-Certified Speech-Language Pathologist
About Erin
“The most important part of my job is not only ensuring my patients achieve success, but that they FEEL successful and have a solid understanding of their accomplishments.”
Upon earning her bachelor’s degree in 2009, Erin took a year to cultivate her skills at a therapeutic day school within a program specialized for children diagnosed with autism spectrum disorder. After completing her master’s studies, she continued her work with individuals on the autism spectrum in a clinic where she provided comprehensive therapy for children aged 3 to 18 alongside occupational and behavioral therapists. She also provided speech and language therapy to public school children through the second grade.
Erin lives with her husband and three sons in Orland Park, Illinois. Together they enjoy cheering on the Bears from home or at the stadium. When she’s not supporting Da Bears, she’s organizing dance parties in the kitchen, playing at the park, baking, coloring, building Legos, and diving into the interests of her three boys.
Experience
Erin has 12 years of experience assisting children ages 3 to 18 through therapy, speech, and language services. With experience in medical, day school, and public-school settings, Erin brings a holistic and multifaceted approach to speech-language pathology therapies to help her clients feel comfortable and confident during treatment.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Trained in Orofacial Myology
- Certified in Kaufman Speech Praxis Approach
- Certified in Expanding Expressions Tool, Visualizing and Verbalizing, and LiPS
Education
2011–2013
University of Nebraska, Omaha, NE
Master of Science, Speech-Language Pathology
2005–2009
Saint Xavier University, Chicago, IL
Bachelor of Science, Communication Sciences and Disorders
Elizabeth Jareczek
ASHA-Certified Speech-Language Pathologist
About Elizabeth
“I love working as a speech-language pathologist because each client and therapy session is different. I enjoy the challenge of developing individualized treatment plans.”
Elizabeth is passionate about helping children with autism and other developmental disabilities. She takes a special interest in research centered around special education, which led her to be an esteemed presenter at the American Speech Hearing Association (ASHA) annual conference. She also recently completed postgraduate coursework in the areas of pediatric language disorders and spectrum disorders to further inform her practice.
Elizabeth grew up and currently lives in Oak Lawn with her husband and their dog. Outside of work, Elizabeth enjoys reading, traveling, trying new recipes, working out, and spending quality time with her friends and family.
Experience
Elizabeth has over six years of experience providing speech-language services in elementary school and private practice settings to students with a wide variety of diagnoses, including autism spectrum disorders, Down syndrome, and developmental delays. She has additional training and experience utilizing evidence-based methods, including verbal behavior techniques, to increase functional communication in individuals with autism.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Verbal Behavior Milestone Assessment and Placement Program (VB-MAPP)
- Assessment of Basic Language and Learning Skills - Revised (ABLLS-R)
Education
2014–2016
Illinois State University, Normal, IL
Master of Science, Speech-Language Pathology
2010–2014
Illinois State University, Normal, IL
Bachelor of Science, Speech-Language Pathology
Madeline Graal
ASHA-Certified Speech-Language Pathologist
About Madeline
“I am passionate about giving young children the tools and assistance to communicate as well as watching them grow and develop their speech and language skills.”
Madeline is a certified and licensed speech-language pathologist with a master of arts in speech pathology. As a certified early intervention provider, she is adept at catching and treating speech disorders in young children to enable proper development.
Madeline has also completed specialized training in orofacial myology, which deals with oral disorders caused by atypical functionality of the tongue, lips, mouth, and face. In layman’s terms, orofacial myology disorders (OMDs) are often caused by childhood habits such as thumb-sucking, tongue thrusting, sippy-cup use, mouth breathing, and more. These can then contribute to malocclusions or misalignments in the teeth and jaw that can impact speech. Madeline also offers expertise in autism spectrum disorders, cognition, and traumatic brain injury.
Madeline’s other skills and areas of expertise include rehabilitation, clinical research, healthcare management, acute care, and program development.
In her free time, Madeline enjoys cooking and baking. She learned some of her favorite recipes while studying the history of Italian food in Perugia, Italy in 2011.
Experience
Madeline has more than seven years of experience as a speech-language pathologist, including more than five years of clinical practice and providing speech-language services in Hawaiian schools for students ranging from 3 to 22 years of age with various diagnoses.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Illinois Early Intervention Full Credential
- Orofacial Myology Training Course
Education
2012–2014
Central Michigan University
Master of Arts, Speech-Language Pathology
2008–2011
Saint Xavier University
Bachelor of Arts, Communication Sciences and Disorders
Emily Kowalski
ASHA-Certified Speech-Language Pathologist
About Emily
“The most important thing I keep in mind each day is that I treat every client as the most important person in the world, because after all, to someone they are the most important person in the world.”
Emily is a dedicated and passionate speech-language pathologist, driven by her love for problem-solving and making a meaningful impact in the lives of others. With a focus on individualized care, she thrives in collaborative team environments, leveraging collective knowledge and skills to provide comprehensive and holistic care. Since joining the team, Emily has contributed to the Trestle mission of addressing underlying issues comprehensively and individualizing therapy to perfectly align with the needs and goals of each patient and their family. Outside of work, she cherishes time with her family and friends, especially her energetic nieces and nephews. She also enjoys cooking and baking—known for her irresistible banana bread—and has a passion for music, with a special place in her heart for the music of Taylor Swift.
Experience
Drawn to Trestle by the team’s warm energy and enthusiasm for expansion, Emily’s broad experience includes Rush University NeuroBehavioral Diagnostic Clinic, Cornerstone Community Outreach Literacy Group, Rush Hospital Acute Care, Lyons-Brookfield School District 103, and Advocate Christ Medical Center Acute Care Department. With such a diverse range of experiences, she brings a unique and well-rounded perspective to her work at the clinic.
Education
2022—2024
Rush University
Master of Science, Speech Language Pathology
2018—2022
Marquette University
Bachelor of Science, Speech Language Pathology
Kerry Keaty
ASHA-Certified Speech-Language Pathologist
About Kerry
“I not only love when patients achieve their goals, I love the process. It is during this time when our therapist-patient-family relationship truly blooms.”
Kerry has been laser-focused on providing top-notch speech, language, and swallowing services to children of all ages—and varying diagnoses and needs. She has a passion for helping children who have difficulties with feeding and swallowing, and with the development of oral-motor and language skills.
Kerry lives in Evergreen Park, Illinois, with her husband and their two daughters and son. In her free time, she enjoys shopping, completing home design projects, planning and taking family vacations to Michigan, and spending as much time as possible with her friends and extended family.
Experience
Kerry has 10 years of experience in the field of speech-language pathology. Prior to joining the Trestle team, Kerry worked in the special education setting, providing speech, language, and swallowing services to children ages 3 through 22 with a variety of severe to profound needs. In 2015, after leaving the school setting to become a more prominent team member at the clinic, Kerry went on to complete her training in orofacial myology and earned a certificate in early intervention.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Trained Orofacial Myologist
- Early Intervention Specialist
- Feeding Therapist—Trained in SOS and Food Chaining
Education
2010–2012
Saint Xavier University, Chicago, IL
Master of Science, Communication Sciences and Disorders
2006–2010
University of Illinois, Urbana-Champaign, IL
Bachelor of Science, Speech and Hearing Science
Linda Friel
ASHA-Certified Speech-Language Pathologist
About Linda
“I love this field because I can help individuals achieve their potential and communicate using a variety of means—from picture symbols to high-tech communication devices."
Linda is motivated by her belief that every person has a voice within them and has something important to say. She’s made a career putting this belief into practice. Linda spent 11 years working as a speech-language pathologist at Elim Christian Services in Crestwood, Illinois, where she used Augmentative and Alternative Communication (AAC) strategies to improve the communication skills of students with cognitive disabilities. Linda has also worked in private practice, providing comprehensive assessments and remediation for communication disorders for children and adults.
Since 2017, Linda has been an adjunct professor at Trinity Christian College in Palos Heights, Illinois. In her Speech Science course, Linda teaches educators how to implement AAC strategies when working with 18- to 22-year-old students with significant disabilities.
Linda lives on the southside of Chicago and enjoys spending time with her family and pets.
Experience
Linda has been a speech-language pathologist since 2006 and has spent most of her career working at therapeutic day programs within schools. She has experience treating both children and adults. In addition to her work at Trestle, Linda teaches at Trinity Christian College, focusing on Special Education in AAC methodology and implementation.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Augmentative and Alternative Communication (AAC)
Education
2004–2006
Saint Xavier University, Chicago, IL
Master of Science, Communication Sciences and Disorders
1996–2000
Saint Mary’s College, Notre Dame, IN
Bachelor of Business Administration
Shivani Patel
ASHA-Certified Speech-Language Pathologist
About Shivani
“It is a privilege and joy to help patients express themselves and unlock their potential.”
Shivani was born and raised in California and spent nearly a decade in the Midwest for her undergraduate and graduate training. She currently lives in Santa Monica, California, with her husband and daughter.
Shivani and her husband enjoy traveling to new countries, especially Italy. Her favorite way to experience the culture is to walk the streets, eat at hole-in-the-wall restaurants, and find the best coffee! In addition to traveling, she loves spending time with friends and family, working out, and rooting for the Cubs.
Experience
Shivani has experience providing speech, language, and swallowing services in a variety of settings, including outpatient, inpatient, pediatrics, and adult rehabilitation. She is a multilingual provider (English, Spanish, Hindi, Gujarati) with a specific interest in pediatric feeding disorders and language development.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
Education
2013–2015
University of Pittsburgh
Master of Science, Speech-Language Pathology
2011–2013
Saint Louis University
Bachelor of Science, Communication Sciences and Disorders
2007–2011
University of California, Irvine
Bachelor of Science, Communication Sciences and Disorders
Certified Orofacial Myologists
Maureen Cooney
Owner and Executive Director
About Maureen
“Empowering patients to realize their capacity—and sharing the joy of their accomplishments—is something I cherish every day.”
Innovative, driven, and passionate about improving the lives of every patient, Maureen is a trailblazer in speech therapy, as well as the growing field of orofacial myology. Early in her career, Maureen recognized a significant need for treatment options for patients with Orofacial Myofunctional Disorders (OMD), including those that contribute to breathing, feeding, speech, and/or posture challenges. As one of the few Certified Orofacial Myologists in the Midwest, Maureen has been instrumental in paving the way in her field since 2009—spreading awareness about airway health and feeding development challenges, and successfully engaging in cross-functional collaboration with dental professionals, physicians, and school districts to improve—and in some cases save—the lives of people of all ages with these disorders.
Experience
Maureen is an eight-time recipient of the American Speech-Language-Hearing Association Award for Continuing Education (ACE Award) and served as Education Chair for the International Association of Orofacial Myology (IAOM) from 2018 to 2020. She also served as the IAOM Convention Chair in 2018.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Buteyko Breathing Specialist
- IAOM Certified Orofacial Myologist
- Early Intervention Specialist
- Feeding Therapist—SOS and Food Chaining Trained
- Myo Munchee Bebe Certified
Education
2003–2005
Saint Xavier University, Chicago, IL
Master of Science, Communication Sciences and Disorders
1999–2003
Indiana University Bloomington
Bachelor of Art, Communication Sciences and Disorders
Bachelor of Art, Psychology
1995–1999
Saint Ignatius College Prep, Chicago, IL
Trained in Orofacial Myology
Kerry Keaty
About Kerry
“I not only love when patients achieve their goals, I love the process. It is during this time when our therapist-patient-family relationship truly blooms.”
Kerry has been laser-focused on providing top-notch speech, language, and swallowing services to children of all ages—and varying diagnoses and needs. She has a passion for helping children who have difficulties with feeding and swallowing, and with the development of oral-motor and language skills.
Kerry lives in Evergreen Park, Illinois, with her husband and their two daughters and son. In her free time, she enjoys shopping, completing home design projects, planning and taking family vacations to Michigan, and spending as much time as possible with her friends and extended family.
Experience
Kerry has 10 years of experience in the field of speech-language pathology. Prior to joining the Trestle team, Kerry worked in the special education setting, providing speech, language, and swallowing services to children ages 3 through 22 with a variety of severe to profound needs. In 2015, after leaving the school setting to become a more prominent team member at the clinic, Kerry went on to complete her training in orofacial myology and earned a certificate in early intervention.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Trained Orofacial Myologist
- Early Intervention Specialist
- Feeding Therapist—Trained in SOS and Food Chaining
Education
2010–2012
Saint Xavier University, Chicago, IL
Master of Science, Communication Sciences and Disorders
2006–2010
University of Illinois, Urbana-Champaign, IL
Bachelor of Science, Speech and Hearing Science
Erin Leone
About Erin
“The most important part of my job is not only ensuring my patients achieve success, but that they FEEL successful and have a solid understanding of their accomplishments.”
Upon earning her bachelor’s degree in 2009, Erin took a year to cultivate her skills at a therapeutic day school within a program specialized for children diagnosed with autism spectrum disorder. After completing her master’s studies, she continued her work with individuals on the autism spectrum in a clinic where she provided comprehensive therapy for children aged 3 to 18 alongside occupational and behavioral therapists. She also provided speech and language therapy to public school children through the second grade.
Erin lives with her husband and three sons in Orland Park, Illinois. Together they enjoy cheering on the Bears from home or at the stadium. When she’s not supporting Da Bears, she’s organizing dance parties in the kitchen, playing at the park, baking, coloring, building Legos, and diving into the interests of her three boys.
Experience
Erin has 12 years of experience assisting children ages 3 to 18 through therapy, speech, and language services. With experience in medical, day school, and public-school settings, Erin brings a holistic and multifaceted approach to speech-language pathology therapies to help her clients feel comfortable and confident during treatment.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Trained in Orofacial Myology
- Certified in Kaufman Speech Praxis Approach
- Certified in Expanding Expressions Tool, Visualizing and Verbalizing, and LiPS
Education
2011–2013
University of Nebraska, Omaha, NE
Master of Science, Speech-Language Pathology
2005–2009
Saint Xavier University, Chicago, IL
Bachelor of Science, Communication Sciences and Disorders
Madeline Graal
About Madeline
“I am passionate about giving young children the tools and assistance to communicate as well as watching them grow and develop their speech and language skills.”
Madeline is a certified and licensed speech-language pathologist with a master of arts in speech pathology. As a certified early intervention provider, she is adept at catching and treating speech disorders in young children to enable proper development.
Madeline has also completed specialized training in orofacial myology, which deals with oral disorders caused by atypical functionality of the tongue, lips, mouth, and face. In layman’s terms, orofacial myology disorders (OMDs) are often caused by childhood habits such as thumb-sucking, tongue thrusting, sippy-cup use, mouth breathing, and more. These can then contribute to malocclusions or misalignments in the teeth and jaw that can impact speech. Madeline also offers expertise in autism spectrum disorders, cognition, and traumatic brain injury.
Madeline’s other skills and areas of expertise include rehabilitation, clinical research, healthcare management, acute care, and program development.
In her free time, Madeline enjoys cooking and baking. She learned some of her favorite recipes while studying the history of Italian food in Perugia, Italy in 2011.
Experience
Madeline has more than seven years of experience as a speech-language pathologist, including more than five years of clinical practice and providing speech-language services in Hawaiian schools for students ranging from 3 to 22 years of age with various diagnoses.
- ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Illinois Early Intervention Full Credential
- Orofacial Myology Training Course
Education
2012–2014
Central Michigan University
Master of Arts, Speech-Language Pathology
2008–2011
Saint Xavier University
Bachelor of Arts, Communication Sciences and Disorders
Jill Hassan
About Jill
“Always celebrate the small successes, because those are the foundation for the big changes.”
Jill has practiced in both school settings and private clinics, working with children ranging in age from birth to 18 years old. After joining the Trestle team, Jill quickly found that orofacial myology was the piece she had been missing in her skill set. Really homing in on the muscles and structure has made a huge difference in her therapy and in the progress for her patients. She has developed a strong passion for integrating breathing techniques as it impacts every facet of our lives.
Jill lives in Chicago with her husband and two kids. When not working, she enjoys spending time with family and friends, being outdoors, practicing lettering, and going to the movies.
Experience
Jill has experience working with a variety of disorders and diagnoses. These include autism spectrum disorder, Down syndrome, articulation issues, phonological deficits, language development, hearing impairment, fluency, swallowing difficulties, and myofunctional disorders. She has also provided services through the Early Intervention Program working with children from birth to 3 years old.
- Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP)
- Early Intervention Specialist
- Trained in PECS Level 1
Education
2009–2011
Saint Xavier University, Chicago, IL
Master of Science, Speech-Language Pathology
2005–2009
Saint Xavier University, Chicago, IL
Bachelor of Arts, Communication Sciences and Disorders
Physical Therapists
Occupational Therapists
Clare Lawlor
Occupational Therapist (OTR/L)
About Clare
“I have always known I wanted to be a Pediatric Occupational Therapist, so getting to help kids reach their full potential through the things they love to do has been a dream come true.”
Clare has been passionate about occupational therapy since working with kids with disabilities on her swimming club in 2010. She has taken that passion and used it to teach swim lessons to kids with and without disabilities for over 10 years while working on her degrees.
In her free time, Clare loves to spend time with her family, travel to visit her friends across the world, watch football, cook, and bake. She is also known to binge a Netflix organizing show and follow it up with a week of cleaning.
Experience
She completed clinical rotations with hands on experience in outpatient pediatrics and hand therapy before completing her Masters. She joined the Grady Cooney team in 2022, and she has been an advocate for the OT profession and services through collaboration with families and other service providers. She has been passionate about keeping the families involved and providing the most client centered-care possible.
- National Board Certification of Occupational Therapy (OTR/L)
Education
2020-2022
North Central College, Naperville, IL
Master of Science, Occupational Therapy
2016-2020
Rutgers University, New Brunswick, NJ
Bachelor of Science in Exercise Science
Minor in Psychology
Anne Thibault
Occupational Therapist (OTR/L)
About Anne
“This community has allowed me to grow as a professional and challenges me daily to better my skills for my patients.”
A dedicated and certified occupational therapist (OTR/L), Anne’s passion for working with children allows her to thrive on the challenges that come with being a pediatric OT. She is constantly thinking outside the box to help children and families achieve their highest potential. Finding wonderful fulfillment in working at Trestle, she adores the warm and collaborative environment. The supportive team atmosphere allows her to make a significant difference in helping patients reach their goals. The community at Trestle has also provided her with valuable professional growth opportunities, constantly pushing her to improve her skills for the benefit of her patients. Outside of work, Anne enjoys traveling, hiking, reading, and cherishing quality time with family and friends.
Experience
As a National Board-Certified OTR/L trained in various therapy disciplines, Anne brings six years of diverse experience to her practice. Specializing primarily in outpatient pediatric settings, Anne’s expertise extends to skilled nursing facilities and acute care in hospital settings, catering to individuals spanning from infants to seniors in their 90s with a wide range of diagnoses. Her very personal encounter with Trestle during her daughter's feeding concerns has fueled her admiration for the profound impact the center has on families.
- Feeding Therapist—SOS trained
- Trained in Astronaut Program—a sound-activated vestibular-visual protocol
- Early Intervention Specialist
Education
2016—2018
University of Minnesota
Master of Occupational Therapy
2012—2015
Saint Xavier University
Bachelor of Science, Psychology
Administrators
Denise Casey
Insurance and Billing Specialist
About Denise
“Helping our families navigate the complexities of healthcare insurance to ensure they receive the maximum benefits is what I strive to do every day.”
Denise works with clinic patients and families to support them in getting the important care they need. She offers extensive knowledge of health insurance with more than 10 years of experience managing insurance and billing for Trestle. Denise has a strong background of advocating for young children having been a member of the first preschool education teaching team at St. Michael School in Orland Park when the program launched in 2009. She loves working with young children and their families to support optimal growth and success for each child. She is also the mother of four sons and leverages that experience in helping the children in our practice.
In her free time, Denise is quite active. Two of her sons are graduates of the University of Alabama and her youngest son is a current student, so she loves cheering on all of the Alabama Crimson Tide teams, but especially their championship football team! Denise loves spending time with her family, which includes two fantastic dogs, Riley and Sully. Her creative hobby is interior design and home decor.
Experience
Prior to joining Trestle, Denise managed a team at CNA Insurance Company working with third-party administrator affiliates to process healthcare claims. As our Insurance and Billing Specialist, Denise handles all aspects of billing and insurance for our patients.
- Filing of all primary and secondary claims
- Insurance appeals
- Insurance compliance
- Onboarding therapists with insurance companies
- Credentialing
- Availity coordinator
- Patient billing
Education
1982–1984
Fox College, Bedford Park, IL
Associate Degree, Business Administration
Lisa Niedziela
Client Care Coordinator
About Lisa
“If I can do something to make some else’s day easier, it’s a good day for me, too. A simple act of kindness can touch someone in ways you may never realize.”
The role of Client Care Coordinator is perfectly suited for Lisa, whose attention to detail and kind-heartedness are appreciated by both clients and coworkers.
When not working, Lisa likes to spend as much time as possible with family. She and her husband have three daughters and a dog named Charlie who loves to sun himself all day long. Every Sunday, Lisa’s parents join them for family dinner, and Lisa loves having three generations around the table. She considers it one of her greatest blessings. She also enjoys traveling with her extended family, and every other year they take a trip to the Outer Banks in North Carolina. It’s a treasured family tradition that began back in 2009.
Experience
Lisa’s wealth of experience includes 15 years working at Great Lakes Bank as a teller, administrative assistant, and personal banker. Her love of children inspired her to work as a preschool aide at Saint Michael School for nearly five years, then as a nanny for six years, and now as part of our Trestle team.
- New patient intake
- Insurance verification
- Insurance pre-authorization
- Scheduling
- Patient liaison with physicians’ offices
- Support with patient billing
Education
1989–1995
University of Illinois Chicago
Bachelor of Arts, Psychology
Bachelor of Science, Statistics
Employee Testimonials:
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